Shipping policy
Shipping Policy
Thank you for shopping with Velora! We're committed to getting your order to you as quickly as possible.
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Times
- Standard Shipping (US): 7–15 business days
- Expedited Shipping (US): 3–7 business days
Please note that delivery times are estimates and may vary due to carrier delays or high-demand periods.
Shipping Costs Shipping costs are calculated at checkout based on your location and selected shipping method. We occasionally offer free shipping promotions — keep an eye on our store for updates!
Order Tracking Once your order has shipped, you'll receive a confirmation email with a tracking number. You can use this to track your order at any time.
Lost or Delayed Packages If your package appears lost or significantly delayed, please contact us at [your support email] and we'll do our best to resolve the issue promptly.
International Shipping At this time, we primarily ship within the United States. International shipping availability may vary — please contact us for more information.